Pet Owner Alert!
I recently purchased this vacuum cleaner and I'm impressed with all the advertised features especially the suction. Shark promotes this vacuum for pet owners so I think they could do a better job of letting pet owners remove the brush roller to cut away accumulated dog hair that is tightly wound and knotted. Their solution is to turn the vacuum over to expose the brush roller and then cut away the hair or other debris that is trapped in the bristles. This takes a lot to time and patience because you have to manuever your scissors and fingers within the housing slot. It would be much easier if we could remove the brush to cut, unwind, detangle & pull off the knotted clumps of hair.
SHOCK and AWE!
I had a 7 year old Dyson that had quit picking up almost everything. This was a very slow process over the years that I didn't notice was happening until it wouldn't suck up a tiny, lightweight seed pod.
I had never been completely happy with the Dyson, even when it was new, so after much online research, I very hesitantly decided on this model Shark. (I purchased it at Walmart for $139.88).
I'm 67 years old and have never, ever, had a better vacuum!
We have two Coton de Tulear's who's fur is more like hair ~ very fine, and gets tangled in our carpeting and is extremely hard to remove.
After using it the first time, I was absolutely amazed how much it was bringing up! Dog hair ~ gone, along with everything my Dyson had left behind.
Surprisingly, it does very well cleaning along baseboards etc. No so, with the Dyson.
The dust cup is extremely small, so I did have to empty the dust cup many times when I first used it. I'm sure this will ease up...
poor customer service and no parts available
this lightweight vacuum does do the job when it comes to picking up pet hair off the carpets, rugs and furniture. HOWEVER shark doesn't tell you on their website or in their commercials that there are no replacement prats available for the power nozzle that is on the bottom of the vacuum. there are no replacement belts or brush rolls available for this part so if there is a malfunction you are forced to either buy yet another vacuum cleaner or to spend more than $60 for a replacement power nozzle so you can continue to use a vacuum you already paid for.
Had i been aware of this fact i would not have purchased this item. the euro pro company needs a reality check!! especially during these tough financial times.
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