Disappointed
I was very hopeful for this product and excited to have an ash vacuum since last winter I had to shovel ashes. Needless to say I an very disappointed for shelling out our hard earned cash for a product that does not work. Unfortunately I had purchased from Woodland Direct and want to return it but I see the previous reviewer got stuck with it. I live in the Northeast and we cannot afford to buy another ash vacuum until next winter. The filter got clogged with ashes frequently and I could not complete one stove cleaning. The pull handle snap feature to vibrate ash from the filter was useless. I was able to suck up some ashes after taking the ash vacuum apart and shaking the filter outside. Then of course, it got clogged again. I would avoid this product because you cannot effectively return it.
Works great
Only used once so far but works very well on my pellet stove. Bought elsewhere (ebay) because it included the pellet stove addon kit free and was free shipping. Now that I have it the add-on kit probably isn't needed. The main hose with the pinched vacuum nozzle on it worked fine.
Do not buy this vacuum.......
What a piece of garbage. I purchased this vacuum through woodland direct a few weeks ago. It arrived relatively quickly without incident. After reading the directions for use I began to clean or should say attempted to clean out the ashes from my fireplace. Within 15-20 seconds, the vacuum lost suction. I tried using the "filter vibrator" to shake off the ash from the filter...... no effect. The filter was totally caked solid with ash. Then, when I tried to return this item, the customer service dept at woodland dircect told me they do not take back vacuums unless they are unused and unopened. What an insane policy, how the heck do you know if something is going to work or not if you don't open it and try to use it. I have emailed the company, including the owner after my phone conversation with customer service to plead my case, to no avail, I never received a response. Talk about 0 customer service.
I would advise to stay away from this vacuum and woodland...
Click to Editorial Reviews
No comments:
Post a Comment